On-Call Maintenance is designed to address emergency, non-emergency and optional follow-up services.

Unique toll-free phone number or local number will be provided for residents to report maintenance requests or emergencies
Prompt handling of service requests and timely
submission of data by highly trained U.S. based
professionals
Online reporting including the number of
maintenance requests and the average length of time to respond to emergencies
Web-based system to update maintenance technician contact information, emergency cascades and schedule, re-dial attempts, minutes between re-dials, and more
Never miss a call - residents can submit requests 24x7, 365 days a year